TWO MONTHS BACK I HAD PURCHASED A WALL FAN FROM A DEALER IN GHATKOPAR, MUMBAI. JUST AFTER FEW WEEKS, THE FAN IS NOT WORKING PROPERLY, NOR THE OSCILLATION FUNCTION IS WORKING. TRIED TO CONTACT THEIR CUSTOMER SERVICE, BUT TELEPHONE LINES NOT OPERATIVE, ALWAYS BUSY. THEN I TRIED TO LODGE A COMPLAINT THROUGH ORIENT FANS COMPANY WEB-SITE, BUT THERE IS NO SUCH WEB-SITE OPERATIVE AS MENTIONED IN THE GUARANTEE CARD. THEN I GAVE EMAIL FOR THE COMPLAINT ON CUSTOMER SERVICE, BUT THEN THERE IS NO REPLY.
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