Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Panasonic - NO PRODUCT in stock money taken || Not refunding | News #470127

Panasonic
NO PRODUCT in stock money taken || Not refunding

I have purchased home theater from the below mentioned showroom.

Panasonic Brandshop

234, 2nd floor, Great India Place mall

Tel: 0120-4545456

Noida

Bill Number TIN:- 09565707547

Its been 1 week they have not delivered my home theater. At the time of purchase i requested to give the product, they replied we cant give you. We have a delivery process and we will deliver you today itself. But its been 1 week they have not delivered.

When i called they replied we have only one piece but there are scratches on the speaker if its acceptable we can deliver it to you. After 2 days they started saying take the DISPLAY piece other you have to wait.

I am calling again and again and they are not entertaining me, they are picking the phone and use to say the person who is dealing with u is in washroom/busy/dealing with another customer.

Its been an pathetic situation.

Can you please CLOSE such stores who can't supply the goods to customers. No one knows how to deal with customers.

I have sent email to Cust Care "[email protected]" they gave me number of Sales Head Mr. SP Singh at 9958910088, 0124-4596600. He received my call and listened the issue and asked to gv 1 day. but after one day he is also not picking my phone. When i call from another number and he received the call. He was speechless

Dealing person :- Anand 9999995180

Sales Head :- SP Singh 9958910088

Cust care :- Gayathri 04422352501

Please take an action. I am really frustated..


Company: Panasonic

Country: India   State: Uttar Pradesh   City: Gautam Buddha Nagar

Category: Electronics and household app.

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