Sir, samsung products are very hopeless. I two had bought two AC in april which have completed their normal in just 3 years. I have given a complaint to Samsung company. Engineer had visited during samsung free camp service and he detected the fault of gas in both the AC. The next day AC were taken to workshop and gas had been filled by Some Kaiser Electronics (Samsung Authorised Service Centre) on 13/03.Due to improper gas filling no proper cooling is being developed. Window panel of both the AC are not working. Here I want to add on more thing that one AC was filled with gas on 12/10.The gas of this AC has expired without using. This is Wonderful system of Samsung.
2. My daughter in law Mrs. Pooja has also had a bad experience about plasma TV purchased and gifted by her father on her marriage in Jan. Plasma TV had worked till july for which the complaint had been given but no action was taken by Samsung. The engineer had visited the site and detected the fault and detected the picture tube was faulty/screen having vertical lines. The other day executive mentioned Rs 25000 had to be given for rectifying it and for which no warranty will be given. I am surprised to see that the life of plasma tv is only 1.5 years. Samsung company is looting and befooling customers and their products are very low standard.
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