Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Enzer / E-5310 - Bad service | News #5313

Enzer / E-5310
Bad service

Whenever i try to play any optical media on the player gives an error " No Disk".. So i talked to Hyper City Malad from where i purchased the item. They told me to go to Adonis Customer Relation Center at Borivali (w), Mumbai.. They took my DVD Player and given recepit no: 423424 dated: 03/08 and said will get after three days.. so i called up after three days.. they said the part is not yet arrived call after 3 days..so i keep on doing it.. now its almost one month over..no response from there side..

So i approched their center at Borivali..on 11/09.. the one who attended my query (his name is Ashwin Bhai) behaved unprofessionally and was not ready to help me.. they give me the complaint no: 07080495530002.. and informed that ONIDA gives support to this product and need to talk to onida customer care.. This is really frustrating..


Company: Enzer / E-5310

Country: India

Category: Electronics and household app.

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