Airtel
Fraudulent Charges

I paid a ISD pack of Rs 57 for 30 days of calls to US/Canada on June 13. I paid this amount at an Airtel Customer Realtions Office in Patna. The service has not been activated and a few calls that I made were charged at full rates. I made 6 complaints to Airtel without any result. Now they say that my money has expired as I had made calls of 18000 seconds. They cannot find any details of these 18000 seconds. Not even one second call was made at ISD Pack rates. This is gross cheating. Please help me recover my Rs 57 and tell people that Airtel is a fraudulent company like most other mobile companies.

Thanks.

Ram Mohan (9958324098)

105 Patliputra Colony,

Patna 800013