I had purchased 2 split AC 1.0 ton from Lassi Traders dombivli. As per the purchase agreement the company had promised 4 free services but no one turned up. After lot of follow up the tech person came in for the service. The company asked for a annual maintenance contract and asked for Rs. 4500/- and confirmed that the tech people will come in for the serivce when asked for. After registring the service request many a times no one turned up. They mentioned that as per the contract they will come only once a year which was not confirmed at the time of the contract. I have a 1.5 ton ac of hitachi and the annual contract was Rs. 1900/- and the tech people come regulaly and service. I fee cheated by the company. I would recommed think twice before buyng a Godrej Product.
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