I have requested to upgrade my normal dth connection to HD connection my
customer id is 3001409757 . as per conversation with rupesh customer
care exicutive it will be done on 26 march till 5:00pm, i have done
the payment of Rs 2250 by OTP, transaction ID is 14220140
but till now i dont have any info no body call me, when i try to get
info from cutomer care, they says the cant say any thing as system
upgradation is going on, i am tryning from last 4 hours but evry time
same answer system upgradation is going on.
AS I SPENT APRROX 300 MINUTE ON CUTOMER CARE FROM YESTERDAY, BUT TILL
NO INFORMATION AND NO SOLUTION
I TRIED MANY TIME TO CONTACT CUTOMER CARE BUT AFTER LITTLE CONVERSATION
THEY PUT ME ON HOLD AND THEN AFTER 25 MINUTE THEY DISCONNECT THE PHONE
AFTER SO MANY EFFORTS I GOT THE NO. OF MR. ADARSH (9729844101), HE TOLD
ME THAT IT WILL BE DONE TILL 3:30PM
AFTER THAT I GOT A CALL FROM CUTOMER CARE THE CUSTOMER CARE EXICUTIVE
GIVE ME SAME INFORMATION THAT INSTALLATION WILL BE DONE TIL 3:30PM
BUT TLL NOW NO BODY CALL ME AND NO PERSON VISIT TO RESOLVE THE ISSUE
PLZ SUGGEST WHAT TO DO
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