Hi,
My installation was done with HD DVR on 16th September. The video output for my LCD was not crystal clear. The signal Strength showed 40.
I called customer care and got to know that signal strength should be at least 70. Then I registered a complaint with them.
A new engineer visits my place and he said nothing more could be done for it and lefts the place.
I am still suffering with the issue with less clarity as well as by comparing with signal strengths with another Airtel setup box located in floor below to mine.
I was then suggested the landline no of Mr Pritam Negi by customer care. But I am unable to connect him.
I have already suffered an another issue from Airtel DTH where I made an payment of different plan but I was enabled for different plan. It was rectified after tracking 3 days.
It’s really frustrating for me when even a week didn’t pass and I have faced so many issues.
Customer ID :3008807476
Best Regards,
DIVYA PRAKASH
9899847486
House No-241-
Sec-14,
Gurgaon
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