Dear sir,
my name is Abhay sawant, i had ordered a product from Home Shop 18 . The name of the product is AKAI DVD Player worth Rs.1999/-. But when i received the product on date 22nd December it was a defective peice. when i called to Home Shop 18's costomer care they did't gave me the complaint no. However i have send the defective product to Home Shop 18's Delhi based office/shop by courier at my own expenses. I have asked for the refund attaching a Letter of fefund alongwith the said product (AKAI DVD Player) but i have not received the refund money. Please take action on this complaint as soon as possible.
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