Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Airtel - Wrong Bill | News #961

Airtel
Wrong Bill

Dear sir/mam

as i have written before about my wrong bill till now i have not got any confirmation about cancellation of my old no 0124 4146962. i am very diperss that i am getting daily call from airtel gurgaon and every time somebody will ask me for the bill.today i got the massage also that i have balace for aug and sept 07 bill balance .i am surprise that i have shifted in faridabad on 5th aug and airtel has alloted me another no in faridabad (0129 4014962) and i am not using gurgaon old no then how can i get another bill.i am not responsible to pay any bill for the no 0124 4146962. and if i'll get same torture

i will cancel faridabad no also and i will put a case in customer forum for torturing unnecessary.

please i have wriiten so many time look in to this matter and provide me confirmation for cancellation for the no 0124 4146962

thanks and regards

Dinesh

On Sun, 07 Oct [email protected] wrote :

>Dear Mr. Sharma,

>

>Thank you for writing to Airtel Broadband and Telephone Services.

>

>This is to inform you that cancellation request is already registered with

>reference number “180981 “ and is in the process right now.

>

>Our team is working on this and our executive will revert to you soon.

>

>Should you require any further assistance, please

>

>v Call us at 121

>

>v E-mail us at [email protected]

>

>v Fax us at 01244008901

>

>Yours sincerely,

>Gurudayal

>Customer Care

>

>Effective 11th May the new service tax structure is as follows:

>Tax - 12% Education cess - 2%

>Secondary & high Education cess - 1%

>Total Service Tax - 12.36%

>

>

> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

>Mail received from "dinesh sharma"

> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

>

>

>Â Dear Vajyan/Sandhya

>

>i wrote about my wrong bill and after that i got cancellation no also on

>old no (0124 4146962) as i had mention that i have shifted in faridabad and

>got a new airtel no (0129 4014962).

>But i got again a call from delhi airtel customer service that my old bill

>is pending (0124 4146962) for the month of aug 07 while for the same month

>i got a bill on new no (0129 4014962) also which i paid timely. i don't know

>why i am getting unnecessary torcher from Airtel.

>

>is this is the way to deal with a regular customer???

>

>please look in to matter and solve it ASAP.

>

> >thanks and regards

> > >Dinesh Kumar Sharma

>

>

>

>

>

>

>

>

>On Wed, 03 Oct Mark. [email protected] wrote :

> >

> >

> >

> >Dear Mr. Dinesh,

> >

> >We would like to thank you for your positive feedback.

> >

> >Assuring of our best services always.

> >

> >Should you require any further assistance, please

> >

> >v  Call us at 121

> >

> >v  E-mail us at [email protected]

> >

> >v  Fax us at 0124 4008901

> >

> >Warm Regards,

> >

> >Yajyan

> >Customer Care

> >

> >Effective 11th May the new service tax structure is as follows:

> >

> >Tax - 12%

> >Education cess - 2%

> >Secondary & high Education cess - 1%

> >Total Service Tax - 12.36%

> >

> >

> >

> >

> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

> >Mail received from "dinesh sharma"

> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

> >

> >

> >

> >Dear Sandhya

> >Ntd n Thnx. Please do the needful ASAP.

> >

> >rgds

> >Dinesh

> >

> >On Fri, 28 Sep 2007 [email protected] wrote :

> > >

> > >Dear Mr. Sharma,

> > >

> > >We thank you for writing to Airtel Broadband and Telephone Services.

> > >

> > >Your concern regarding bill for the Airtel connection 01244146962 has

>been

> > >registered with us. The same will be addressed within 24 hours. The

> > >reference number is "1679756".

> > >

> > >Further, your cancellation request number is "180981".

> > >

> > >It is our privilege to have you as our valued customer & would like

> >to

> > >thank you for your continued patronage. We look forward to a long

> >and

> > >fruitful association with you.

> > >

> > >Should you require any further assistance, please

> > >

> > >v  Call us at 121

> > >v  E-mail us at [email protected]

> > >v  Fax us at 0129 4008801

> > >

> > >Yours sincerely,

> > >Sandhya Mehra

> > >Customer Care

> > >

> > >Effective 11th May the new service tax structure is as follows:

> > >Tax - 12% Education cess - 2%

> > >Secondary & high Education cess - 1%

> > >Total Service Tax - 12.36%

> > >

> > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

> > >Mail received from "dinesh sharma"

> > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

> > >

> > >

> > >

> > >Dear Sir/Mam

> > >

> > >i had taken broad band no 0124 4146962 in gurgaon and on 5th august i

> > >changed my address to faridabad and i informed in customercare and i got

>a

> > >new number in faridabad on 13th august. no is 0129 4014962. i recieved a

> > >bill in faridabad on 29th aus for 13th to 25th aug on my new no (0129

> > >4014962). but i got two calls from airtell customer care that for old no

> > >(0124 4146962) they send a bill for 26th july to 25th aug . i told that

> > >time please check how can be two bill for the same no when i have

> >requested

> > >to close the no 0124 4146962 and airtel has provided me a new no for

> > >faridabad.yesterday again i got a call that my bill for no 0124 4146962

> >for

> > >rs 993/- is pending.

> > >

> > >please check the issue and inform me on my new address of faridabad.

> > >my mob no is 9811271935.

> > >

> > >thanks and regards

> > >Dinesh Kumar Sharma

> > >DINESH

> > >

> > >

> >DINESH

> >

> >

> >

> >air deccan

> >

> >

> >This e-mail and any files transmitted with it are for the sole use of the

>intended recipient (s) and may contain confidential and privileged

>information. If you are not the intended recipient, please contact the

>sender by reply e-mail and destroy all copies and the original message. Any

>unauthorized review, use, disclosure, dissemination, forwarding, printing or

>copying of this email or any action taken in reliance on this e-mail is

>strictly prohibited and may be unlawful.

> >

> >The recipient acknowledges that Bharti Airtel Limited or its subsidiaries

>and associated companies (collectively "Bharti Airtel Limited"), are unable

>to exercise control or ensure or guarantee the integrity of/overthe

>contents of the information contained in e-mail transmissions and further

>acknowledges that any views expressed in this message are those of the

>individual sender and no binding nature of the message shall be implied or

>assumed unless the sender does so expressly with due authority of Bharti

>Airtel Limited. Before opening any attachments please check them for

>viruses and defects.

>DINESH

>

>

>

>bm findlove


Company: Airtel

Country: India

Category: Electronics and household app.

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