I have purchased AO Smith Jaguar Model EWJ 25 I about 2 years back, suddenly the geyser stopped working. After that, I had a tough time to register my complaint. None of the numbers given in hand book or given in their web site is found to be working.. When I contacted Delhi office, the phone was continuously advertising their AO Smith products rather than anybody attending the call. Later, when I contacted the Southern Office, one person gave a number 33004455 which has only the automated recording facility. These pepole, they don't want to hire even an operator. After several recorded complaints (I felt as if i was talking to wall, since it was only one way communication), till now there is no response.
I feel that I have made a mistake by buying this kind of product and I will never purchase of any product of AO Smith Jaguar in future.
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