Complaint against SUBWAY -
Store no 23117
Kapadia Indstrial Estate
Shop #5, near Dominos,
Andheri Kurla Road
Chakala
Mumbai -400093
Details of the order placed -
Store no 23117
Bill no: receipt # 0000055480
Trans# 40clerk 12 vicky
We had ordered 7 subway sandwich, particularly specifying, based on the past experience, that kindly put sufficient ingredients and the sauces. Also had asked the concerned person to take down the order on a piece of paper so that there is no confusion on the specifications of the choice of bread and the contents. However, the order was not as placed. The oreganos bread was replaced with a brown bread and also there was as good as nothing in the subway s/w, no tomatoes, olives and lettuce and sauces.
Highly disappointed with the service. Kindly need you to look in to the matter as this is not the 1st time we have such a complaint. Also keeping in mind that the order was of around Rs 700, which is not a petty amount. ALso the person taking the order says that the s/w will be of a lower grade as there is a lot of rush - are we not paying the same amount as the others are, while placing the order at the store??
The manager there was Ashutosh – who, when complained to did not give the desired response. All the more dis appointed - we actually need a refund as most of us did not eat the sandwich.
THERE IS NO RESPONSE TILL DATE INSPITE OF POSTING COMPLAINTS COUPLE OF TIMES!!
Ms. HILLI DESAI
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