Hi, I've placed an order for a shoe rack (worth Rs.4000) with Hometown (Marathahalli branch). I've made an advance payment of the full amount on 24-Oct and the delivery date has been given as 8-Nov. Its been a month now and I haven't received the order yet. Whenever I call at the outlet, they either leave me on hold or say they'll get back to me and end my call. I've made at least 20 calls and frustrated with their poor customer service. So I am registering my complaint. Can you please against them and help me get my delivery?
Order No: 2004081727
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