To
GKB Optolabs,
50, Tivim Industrial Estate,
Mapusa - Goa 403 526 India
Ph: (91-832) 2257371 / 72
Fax: (91-832) 2257236
Sir,
This is to inform you that I am an Unsatisfied customer to your
product. I have purchased a progressive lens and a frame. The frame
was given to us a bad quality and could not sustain for 2 weeks.
While I am informed of one year warranty on the product and no
warranty card was issued. I have purchased the spectacle with GKB
Brand confidence.
This unfair practice done to your customers. Further, I submit, for
the repair/ replacement of the spectacle requesting your branch
office at NEW BEL Road, Bangalore. They decline and refused to
replace. I left the spectacle in your shop as it is not usable to me.
Regards
Kalpana Dash
Please refer the invoice no-930652000619 for a total value of
Rs7251.00 inclusive of taxes.
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