My name is Deeksha Sharma and I have a Airtel broadband connection with DSL number 01244377482. I had submitted a cheque a ICICI cheque number 358829 on 25th of October for 1200 Rs to make the payment and it was cleared from my bank account on 28th of October.i have spoken to my bank and they have confirmed that the money has been cleared and has been collected by Bharti Airtel but still Bharti Airtel is denying receiving any payment. Infact they have disconnected my services and inspite of calling them again and again my services are still not working and they are still denying receiving any payments. I offered to send them my statement via fax, email, post or in person but they said that they do not need it but do nothing about my services. I have been calling them since 28 th of October and have spoken to many representative and their supervisor but they ask me to call later and say that they concerned department is closed, doesnot matter what time of the day I call them. I am tired and frustrated of calling them againg and again and not getting any positive response.
Please help as I am thinking of moving to court.
Deeksha Sharma
9711002128
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