Firstcry
Faulty product and excess amount charged

I shopped PRODUCTS from www.Firstcry.Com and GoodLife.com dated 16th and 25th oct'11.

In the first instance, one of teh product was delivered faulty adn in the second instance, I was overcharged. as it was a cash on delivery.

My order nos are-4419411V292043642 and 4419411D380641308.

I had written complaints on both the occasions to first cry and had a follow up with the customer service representative in the second instance.

As if it is not there fault rather my fault as a customer.