Order nor yet delivered, but amount is credited from Bank account.
I have made below transaction online from flora stand, money has been deducted from my credit card but the flowers are not yet delivered. Request you to help me in this regards.
We had a discussion over phone and they ensured that the money will be revert back but after that when we drop mails to them they havn't reply any of our mails and also not picking up the phone. Even we told them that we will drag them to consumer forum... but that also not bothered them.
The below mention phone numbers are useless. Once they will pick your phone after that for the second time they will never pick up the phone from same numbere.
91-9379433595 or at 91-9880769734
Dear Customer,
Thank you for your order from http://www.florastand.com
For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'
If you have a question about your order status, you can contact the seller directly by
e-mail at: [email protected].
ORDER DETAILS: Merchant Site URL: http://www.florastand.com
Order Number: 15f082a3f2d25dbd2bffee901e0cf Order Received: Jan 21
Total Amount: INR (Indian Rupees) 600.00
Visa Account Holder: Sourav Ghosh
Billing Address : (As entered by the Customer)
House No : 1113, 3rd Flr, 18th Main, BTM 2nd Stage
Bangalore Karnataka
560076 India
Customer's Phone Number : 9740088671
Customer's E-mail ID: [email protected]
Customer's IP Address : 168.159.160.57
Recipient's Name: Suchitra Ghosh
Shipping Address :
House No : 1113, 3rd Flr, 18th Main, BTM 2nd Stage
Bangalore Karnataka
560076 India
Recipient's Phone Number :
9986247417
Special Instructions :
Delivery Date: 23/01 TIME: 9 Product :51 (1) Message: On this special day, best wishes go to you, that this wonderful love u share, lasts ur lifetime through. Happy anniversary
Regards,
CCAvenue Customer Service
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