FLORA STAND (Rayer Flora)
Order not delivered but Credit card is charged

Order nor yet delivered, but amount is charged and deducted from my account.

I have made below transaction online from flora stand on 4/09, money has been deducted from my credit card but the flowers are not yet delivered. Request you to help me in this regards.

I tried calling the number given on their website. But they are always switched off and not reachable.

Here's the mail I got from them.

I'm hoping I'd get justice.

Dear Ravindra K B N,

Thank you for shopping with us. The details of the order is below :

Rayer Flora (India) Pvt Ltd.

===== Order info ===============

Order number : 2840

order date : 09-04 07:23:17

===== Billing Address ==========

Ravindra K B N

#45, 18th Cross, 20th Main, JP Nagar 5th Phase

Bangalore. Postal code 560078

Phone : 9902342254

Email: [email protected]

===== Delivery address =========

Cynthia

Flat No. B401, Aishwarya Opulence, #893 / #894, Munnekolala, outer ring road.

BLR - 560001

Phone : 9902342254

Preferred delivery date / time : 06/09 - 9-11 Hrs

===== Items details ============

Heart shaped Black Forest cake (1Kg) - 1 No. (at Rs. 650 each) - Rs.650

http://www.florastand.com/index.php? pid=142

50 long stem Valentines day Red Roses - 1 No. (at Rs. 600 each) - Rs.600

http://www.florastand.com/index.php? pid=103

Delivery Cost Rs.160

Taxes Rs.0

Total orcer value Rs.1410

NET AMOUNT CHARGED: Rs.1410.00

We will send you a delivery confirmation mail once the item has been delivered.

Once again thank you for shopping with us and visit us again at www.FloraStand.com

or vist our outlets given at www.Florstand.com/outlets.php