Bharti Airtel Limited
Sir,
I am in receipt of a Invoice no. 190045316 dt. 9.12.2010 for Rs. 1, 380.96 for the period of 8.11.2010 to 7.12.2010. In this regard it is submitted that as per my bill plan there is a bill of Rs. 1, 306/- only and in that bill you have added a sum of Rs. 74.96. On talking at your call centre number, they have told that an interest of Rs. 74.96 have been levied in the bill, whereas there is no fault on my part for making delayed payment of the said sum. The bill for the previous month was not send by you on time. That bill I have received three days back from today and as soon as I have received the same, I have immediately paid the same and the same fact may also be got ascertained from my payment history of preceding period.
Now I am making payment of this current bill for Rs. 1306/- only vide ch. No. 233894 dt. 18.12.2010 of SBBJ, P R Road, Jaipur. Since there is no fault on my part in making payment of earlier bill, therefore, no penal charges are payable by me.
I have also forwarded a request for this regard also, the request number as given by you customer service executive is 12958533. You are, therefore, requested to kindly check with your dispatch record and the un-necessary levied penal charges of Rs. 74.96 may be deleted and intimated to me also.
Thanking you,
Yours faithfully,
SUNIL KUMAR GOGRA
A/c No.: 15287455
PERSONAL M.NO.: 9829025052
JAIPUR (RAJ.)
0 comments