Hathway Internet Broadban
Delay in cancellation

I had taken Hathway Internet connection in the name of Anoop Kumar Sharma on 30 May at the below residence:

B-204, Manasi Apartment,

Vijay Park, near Amber Plaza,

Mira Road (East),

Mumbai - 400017.

My account number with hathway was: 758985.

I decided to cancel the connection and accordingly mailed them about it on 30th July.

Repeated calls to the helpdesk gave poor response and no satisfactory answer regarding discontinue service.

i got a call from them on 30 Aug 11 and said to submit the modem to miraroad center. I visited there and they asked me to submit Aug bill which i never used. Now They send me Sep bill also.

I was not using their service since 30th July so why they send me bill for the same. I do not know to whom i call. Please let me know what should i do.