Hathway Internet
Not returning money

30-3 - 3pm

I am struggling to get my OWN money back from Hathway Internet People. I neither get any single reply from these people nor money. I made up my mind after 5 reminders to Hathway about it to come to www.ConsumerComplaints.in. Hope, I will get justice through this media.

My name - Y. Tol, Kotrud, Pune

5 Emails to Hathway Internet for getting the money back are below.

Email 5 - On Wed, Mar 30 at 2:29 PM, I wrote:

Reminder 5: The paid amount Rs. 1700 (Seventeen Hundred) is not yet received back. Pls do the needful asap.

Thanks,

Myself - Name

Kothrud, Pune

Email - 4 - On Mon, Mar 28 at 4:13 PM,

REMINDER 4 - PLEASE CHECK THE EMAIL BELOW FOR MORE DETAILS.

Email 3 - On Sat, Mar 26 at 11:38 AM, I wrote:

Hi,

I did not get any reply and no action is taken regarding the issue mentioned in my emails below. Please check my emails below and revert.

Thanks,

Y. Tol

Kothrud, Pune

(PP - 9922192200)

Email 2 - Reminder 2 On Fri, Mar 25 at 4:12 PM, I wrote:

Hi,

I did not get reply neither my money from you. This is my second reminder to you on through email on the same. Please do the needful asap. I have clearly explained the issue in my email still if you do not understand it, please revert.

Thanks,

Myself - Name

Kothrud, Pune

Reminder 1 - Email 1 - On Thu, Mar 24 at 4:08 PM, I wrote:

Dear Sir or Madam:

I requested for internet connection on last Friday, 18th March and paid money for 4 months prepaid plan of Hathway Internet broadband connection. Mr. Sandeep (9561095387) and Mr. Mandar (? not sure about his name) (9960847472) were handling my case to get connected. I get promise to get internet connection next day but since the moment I paid Rs. 1700 to these people, I could not even see their faces or get their call on the status update. I called almost twice a day to know the status and I got assurity to get connection that day only and so on..

After the mental harassment of almost week, I requested Mr. Mandar to give me my money back and still I am getting it. I am not sure whether this person will give me my money back or not.

I got a very bad experience with your team to get Internet connection and my project work became a mess. If you are not capable, you should not promise to customers.

Please refund the every single rupee in next 1 working day or I will be forced to go to consumer court for the same.

Thanks,

Myself - Name

Kothrud, Pune