We have made on line shopping with Naaptol as per their advertisement in Maharashtra Times (Marathi Newspaper) dt.02.09.10.
We have made the payment through credit card & the same is received at their end on 03.09.10.
We have received the material vied delivery challan no. 4324280 dt.06.09.10.
1) But we have not received Free Hot Lunch Box along with this consignement as shown in their news paper advertisement.
2) Also in the received material Helicopter Game after charging for more than 8 hours can not run through remote control.
3) Other items i.e. Educational Video Game, Sports Car are also differ what is shown in advertisement.
4) We have put them the mail on dt. 19.09.10 & reminder dt.20.09.10
5) We have received a reply from them on 20.09.10 in which they assured to send Free Gift within 7 to 10 working days.
6) But they have not mentioned any thing about low value items received.
7) In advertisement they mentioned item value Rs.7000/- & discounted price Rs.1999/- i.e. 71% discount which is one of the reason for us to purchase these items.
8) Now kindly gudie us what action acn be taken against them for the same.
Regards,
MAHESH A. HALARNKAR
Mobile no.09323712555
Mumbai
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