Dear Dr. Abraham B.Meleth,
Please accept our sincere apologies over the delay.
We had escalated the non delivery issue to the blue dart team & as confirmed by them the product has been lost in transit.
However, we are awaiting a confirmation through mail from them. As soon as we receive the confirmation from them, we would initiate refund & the amount would be credited to your card account in 3 to 4 working days.
Please be assured of complete resolution.
Regards,
Naaptol Customer Care
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