I have been trying to buy a wrist watch on your website since almost last 1 month.
These are the details of my orders placed:
1. YBH2733579 – The item was dispatched and not yet received by me – complaint no. CC12121763763 – and I am yet to get any update on the same – every time your customer care is asking for time of 48 hours to confirm
2. YBH2854613 – Placed the order on 19th and the same was cancelled from your side, and after calling Customer Care I was informed the same is out of stock.
3. YBH2860717 – I again placed the same order after getting confirmed from your Customer Care that the same is available – but that was also cancelled.
4. YBH2865848 – Again I placed one order after talking to Customer Care that the item is available and would be definitely dispatched – again that was cancelled citing out of stock.
5. YBH2867421 -: Again I called up Customer Care, and your person booked the item for me, after I shared my email ID & password, thereafter I paid for the item, online, but unfortunately that also got cancelled.
I have paid over Rs 5500/- for a wrist watch over five times, each worth aprox. Rs. 1000/-. All the amount has been debited from my credit card, and you only have options to refund only to my Bank Account.
Your Supervisor has also not able to help me in any way.
It is really unfortunate that I am unable to buy a simple wrist watch from your site since last 30 days even having paid 5 times worth Rs. 5000/-.
Please treat this most urgent, I have every option to seek relief from other avenues.
Thanks & Regards
Debasis Misra
91 93387 15404
91 94370 67282
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