Airtel has provided a bill of 4500/- instead of 750/- which is the plan. Airtel resists to correct this bill by providing a reversal. Technical details provided prove that the bill plan communicated to me and applied at backend are two different thing.
bill details provided for March is as below. The below bill was given for a 7Gb data usage for the month of March.By the time the case was logged with technical team, the second month bill too was generated with same figure. Even providing the written communication with the Airtel team on Plan change requested and plan change applied and communicated to me did not make a difference.
1 one time charges 0.00
2 monthly charges 750.00
3 usage charges
call charges 0.00
value added services 0.00
mobile internet usage 22, 820.25
roaming 0.00
4 discounts -19, 570.25
5 last bill period late fee 0.00
6 taxes 494.40
this month's charges ` 4, 494.40
Request to take severe action against this to the service provider AIRTEL 3G.
Ganesh - 9845315185
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