Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel - Collecting extra amount | News #52918

Airtel
Collecting extra amount

Dear sir/ Madam,

i would like to introduce my self as unsatisfied subscriber of Air Tel.

As i was a subscriber of your service, why i have mentioned i was because with out any previous intimation my land

line & broad band as be disconnected from 10th of September.

Months of july & august my Broad Band plan as been changed with out my knowledge. I was asking for Explanation.

In the month of September, immediately my Both the serviced as been disconnected At that time My Out standing bill

Amount was 2, 846/- for two months. When I was called by SREE KRISHNA AGENCIES agencies by miss. Nalini and she send an Collection Executive

Mr. Vimal to collect the amount, I was told by the Collection Executive Mr. Vimal that i can pay my one month Bill and my service

will be activated, I payed him the amount of Rs, 1, 424/-by Cheque Receipt no: SKA CH 000023052.Cheque no.179057 Dated on

17/09.AFTER TWO DAYS miss. Nalini called and informed me that my cheque as been Bounce, the reason she said was

SIGNATURE MISS MATCHING. and she again send the Collection Executive Mr. Vimal and took Rs.2, 846/- cash Receipt no:

SKA CH 000023052 And i was told the cheque which as been bounced will be couriered to me within 2 days. And on 20th of Sep.

they have re-Deposited the cheque and and took that amount also. When i call customer support when i spoke to on Shalini,

also my complain no:38685084 They told that my line as been Can celled as per my request, I was shocked, I gave a request to

withdraw my broad band and they disconnected both. I kindly request you to Activate my lane line and make sure my extra amount

taken by the agent returned back. Today on 20th Oct i have received a cheque of rs.111/- (one hundred and eleven) Taking my Rs.1425/-

and paying Rs. 111/-

I Don't Know How to react.


Company: Airtel

Country: India   State: Tamil Nadu   City: Chennai

Category: Internet & Web

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