Airtel Broadband
Airtel agent cheated me

I am a resident of Mehrauli, New Delhi. I requested Airtel

for a new internet broadband connection via their online contact form. I got a

call from Airtel office saying that Airtel agent will call me. So a man by the

name of Rahul whose phone number is 918527605501, called me and came to my

residence on 13th Nov. I opted for the 1099 plan and handed him cash of Rs

4900 for installation and wifi router charges (Totally refundable he said). Rahul said that engineers will come on 14th Nov to install the modem and wifi. They did not come so I called up Rahul who said that I need to deposit another Rs 5, 000 as the plan I signed up for is no longer available. I told him

I would like to cancel my registration and that he must return my money. He

said he will come on 15th Nov 5 pm to return the money. But he never showed up

and now his phone number does not work - it's switched off!

I called up Airtel on 121 but the agents Piyush and his manager Salman could

not help me as my details are not in the system they said. Now how can my

details be ever in the system when it's clear that Rahul is posing as an Airtel

agent and cheating people.

I have the yellow Airtel registration forms but it does not have a CEF number.

Please help me out.