Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel - No wave off and not repsponding to the call | News #71905

Airtel
No wave off and not repsponding to the call

Respected Sir,

This is Gopi using airtel broadband connection with account number: Respected Sir,

This is Gopi using airtel broadband connection with account number: 14789330 from past. Recently I was charged with Rs 2500 due to internet charges. I spoke to the airtel executive and said to pay only Rs 1100 and the remaining amount will be waived off. The number i got a call from is: 040-42223094, she said her name is Suma.

I made the payment but the services are not ON. I am continuously following with airtel executive and I was told with in 4 hours, 1 day the services will become active.

Its been more than 2 months since the services are not up. When i call on the number that i got and ask for that lady, then they wait for some time and keep the receiver. Some times they do not receive the call and some times they say she is not here and i will ask her to call you back when she is in. But i do not get any call from them and my problem is solved.

I am continuously getting calls from Airtel asking me to pay the amount and its become tourture for me. I am not able to concentrate on my job. When i explained the situation to them, they are not listening and asking me to pay total amount. Even i say, i will give you the number and check with her, they are not listening to this.

Please do the needful and help me in this regards.

Thanks,

Gopi. Kfrom past. Recently I was charged with Rs 2500 due to internet charges. I spoke to the airtel executive and said to pay only Rs 1100 and the remaining amount will be waived off. The number i got a call from is: 040-42223094, she said her name is Suma.

I made the payment but the services are not ON. I am continuously following with airtel executive and I was told with in 4 hours, 1 day the services will become active.

Its been more than 2 months since the services are not up. When i call on the number that i got and ask for that lady, then they wait for some time and keep the receiver. Some times they do not receive the call and some times they say she is not here and i will ask her to call you back when she is in. But i do not get any call from them and my problem is solved.

I am continuously getting calls from Airtel asking me to pay the amount and its become tourture for me. I am not able to concentrate on my job. When i explained the situation to them, they are not listening and asking me to pay total amount. Even i say, i will give you the number and check with her, they are not listening to this.

Please do the needful and help me in this regards.

Thanks,

Gopi. K


Company: Airtel

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Internet & Web

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