Dear,
Sir I have purchase your product Aquaguard total RO reviva on 26.06.2009 with order form cum reciepet No. 251013173. My Eurohelpline Customer No.1006260704 .
The company also provides four service checkups free for one year with the purchase of product. But up to now 27.05.2010 about 11 month only two service checkups free has been given to me and it is also not carried on perfect date and tome due to which my Aquaguard is not working properly and when I call your Service technician he says me to pay the extended service plan charge. I think the fault may occur due to his poor service then why I will punished. The behaviour of your service technician Mr. Shambhu paul is too rude.
Therefor I request you to take proper action so that we can recive better service and also replace my Aquaguard defective parts as soon as possible because my family member al ready suffring from major disease.
Your's faithfully
Name- Ranjeet Roy
Krishna mension, Shakti Market
Vill - Shiv puri
Po - Bhuli
Dist - Dhanbad (Jharkhand)
Mo NO. 9334225346
Order form cum Recipet No. 251013173
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