On 01-07-09 I went to Axis Bank ATM ID: S1AW6511 to withdraw an amount of Rs.13, 000/- but I unable to withdrawn amount a printed receipt received with Record ID 5932 & 5933 with message TRANSACTION DECLINED 072 UNABLE TO PROCESS. The same day I am unable to do other transactions. Next Day i.e., 02-07-09 went to State bank of India ATM to verify my account, statement shown that Rs.13, 000/- debited to my account. The said amount not received by me Hence please request you to reiuburse the same immediately.
the above said compliant sent to sbi service desk and the service desk has taken complaint on 13-07-09 and closed it three days ago. Till now the service desk has not depositted the same to concerned bank. I have not yet received the amount till now. the service desk is not responding since one week in the matter.
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