A brief on how AVIVA & ABN AMRO cheated me and my husband to the tune of 9 lacs.
My name is Shalini Vig Wadhwa and I along with my husband Prateek, hold the below mentioned Policies of Aviva.
Aviva ULIP Pension Policy that was sold to me by ABN AMRO bank employee Mr. Preetipal Singh, accompanied by banc assurance employee Mr. Ajit Singh.
Policy Details: Number – RPG1696773 / Dated: 28/09 of 6 lacs.
I would like to highlight few points in connection with this sale.
1) I took this policy in the year October, when these guys introduced the company Aviva and its products offering to me.
2) The sales manager from banca visited my office [Preetipal Singh] and told me that I have to pay a single premium and after 5 years I can withdraw the money at minimum 25 % growth. And along with that I will be having risk cover available for the 5 years.
3) They miss sold the product to me as I was unaware of the regular premiums associated with this plan. They assured me that they would invest the 6 lacs given to recover the balance premiums and I should not worry about it at all.
4) Contrary to this I was given verbal assurance that I will get an amount close to 1200, 000 after 5 years of the policy term.
5) To lure me into trap I was offered a single premium and huge risk cover.
6) Strangely, last year my premium amount was due, ABN AMRO employees approached me [Pretipal Singh & Pranjay Dutta] and to my dismay, I was informed that I have to pay regular premium of 6 lacs for the next ten years! All this time no one approached me or informed me on what was happening to my money.
7) I told them that I can’t pay six lacs this year then he said that I can skip this year’s premium and my policy will remain active but on checking with a friend I understood that I have to pay 12 lacs rupee next year if I fail to pay this year’s premium.
I was quite skeptical in going for this product but after continuous perusal and assurances by these guys and follow up call by Aviva sales guys, I finally went for it. I genuinely trusted them and gave them very descent premium. Not once did anyone approach me during the entire year with any feedback on the money paid to Aviva. No statements from anyone on what is the status of this policy. Then the demand for another 6 lacs!
My husband too was lured into the same trap. He was sold the same kind of policy twice within a month!
He has 3 policies of AVIVA – Tune of 3 lacs
· Number – ALL1983685 /Life Long – Unit link dated 28/04
· Number- ASV1997502 – Safe Guard dated 06/05
· Number- LLD2024556 – Lifelong –Unit link dated 27/05
We are really very disappointed with the Aviva and with their wrong & false commitments. Agents being hired to sell policies that end up completing their targets where as people like us suffer.
By doing such things probably they increase their business but at the same time they are breaching the trust of the customers.
We feel this is a very unethical act by both ABN AMRO & Aviva as they first lure the customers by showing the sunny side and once they fall into your trap, only then get to see the flip side of it.
We have been asking them to help resolve this issue ever since last year. The below mentioned mails have been sent and stargaely they have accepted their faults but refuse to return the money unless we continue the policy for 3 years.
They have not bothered to resolve this issue till date.
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