This is to bring your kind notice that I had taken a policy from AVIVA LIFE INSURANCE CO. under policy no WLG1332171. Initially your executive had explained and committed that according to the plan of policy we are entitle to get 26% annual return..
But eventually when I checked with your customer service the status of my account is that, the fund value is now become ½ of deposited amount and if I want to surrender the policy now, I will not get any returns on same.
How ridiculous is this? I am very surprise to see my records, the company has not come up on their commitment. The company has cheated me through false commitment made at the time of policy taken. Its totally harassment. It may be possible that some other peoples like me facing this kind of trouble.
I have spoken with your CS dept 3 time from 01 of Nov (01 Nov shewta, 13 Nov Prabjot, 20 Nov Rashmi) but I have not get any positive revert from them.
Finally I surrender my policy at the time of surrender the policy confirm by your repersentive amount of 14795Rs but I get the cheque of Rs10267.00.So pl revert me on this and confirm when I get this balance amount..
If you guys are not able to get this rectify and close immediately, then I will surely take it up with higher authority.
Regards,
Rajneesh Khanna
9818749475/9582216116
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