Hello
This is regarding credit card complain. I have submitted my all required documents for credit card that you required for the same as on dated 5th April and your agent (Marketing executive i.e. Prashant 9888494634) submit my documents. As per him we have received golden credit card with in 20 days it means 25th is last date.
TAT is over But till date we have not received my credit card inspite of this your executive not able to pick the calls not call back I am getting fed up for regular follow up.
After this 14th May we have received SMS from Axis bank (your credit card application VISA Silver with ref # 1368338 has been decline)
After received SMS I have make a calls N number of time to prashant but he is handicapped for find the reason.
This is my first experience with your bank and credit card also. I am sorry to say but this is really bad experience in my life.
It is requested to you thoughtfully kindly activate my card ASAP if you are not able to do this please give me valid reason.
Name Varinder Kumar
Ref NO 1368338
GSM 91 9888018258
9988098880
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