I had purchased a Bajaj Discover Dtsi 125cc bike on 6/3/06 from the dealer KVR Motors, Thalassery. Immediately after the end of the warranty of 2 years, on April of the silencer of the bike started to make sounds from inside. The technicians told me that it was because of some welding problem inside the silencer and it couldnot be repaired. I waited nearly 5 months to get the new silencer fixed on 27/8/08. I have paid Rs.3177/- (three thousand one hundred and seventyseven only) for the new silencer.
It is a pity that a costly part like silencer fails in 2 years time. The bike ran only 16300 km. All the services were done as per your instructions. It is very clear that the silencer failed because of the quality of workmanship. You may have reasons to reject the warranty claim because the warranty period was over. But for an average customer like me, changing a part which costs Rs.3177/- after only 24 months is unbearable especially when the fault was not because of me. That is why I have decided to inform you about my feelings. Also I have decided that my next bike will not be a Bajaj.
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