Hello Everybody,
Hi, I am Hare Krishna Kumar here. Around three to four months back I received Barclaycard on the present address. Since then in spite of giving complaint several time they are not sending the statement, but are always demanding money. They have my email id and several time I have confirmed them my present email-id/house address, they are not even sending online statement. When I pressurised them to send atleast online statement then 5-10 day back they sent one word document with screen shots image into it which can not be read. For other banks like ICICI and HDFC I receive online statement every month in PDF format with password protection which is nothing but the scanned copy of original statement. Hence paying them is not a problem for me. But Barclays is really harassing me by calling again and again and moreover now they are blackmailing me by sending me email containing line "We request you to make a minimum payment immediately by Cash to avoid hot listing."
They write:
"We would like you to take note on sharing of information relating to defaulters. With this initiative all Banks will have on-line information on any defaulter with other member banks. Inclusion in this list could hamper several opportunities for you. Your credit rating will be impaired and you may not be granted any credit or Loan facilities when you approach any bank in India. This may extend to Non Banking Finance Companies & Cellular Phone Companies. This list may also be used by Consulates in maintaining the list of defaulters."
This is the height. I have never said that I will not pay. I am just requesting them to send me the statement so that I can know my usage/bill generation date and what all other charges they are putting. This is my right to know. In last four month twice I have done the minimum payment once they assured me that they will send me the statements and I will not have any complaint in future regarding this.
When I pressurised them that I am not receiving the statement then they say that they have already sent the statement via Express Courier and statement has been received by some person named Kalyan who is my brother. This is false, as I don't have any brother named Kalyan and moreover I live only with my family including my wife and two kids.
Now it seems it is pick time and I should file complaint against Barclaycard as well as Express courier as both of them are harassing me a lot. My request is very simple give me the statement and take the payment. I will not pay any late charges and other misc. charges which has incurred only because I have not received the statement.
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