Dear Sir / Madam,
I have been the customer of Bata India for many Years
Non availability of shoe laces across Bata Show rooms in Bangalore has become a regular affair. If you ask for shoe laces you get the standard answar. There was no serious effert from any one to address the issue A customer has every right to ask for accessories like shoe laces from shoe manufactuer &is not expected to go to market to procure sub standard laces for the so called branded (formal) shoes.
Hope this will reach the concerned & the necessary action is taken. Actually this is a trivial issue, some one from the company has to look into this seriously so that customers will not go with hard feelings from Bata show rooms.
Regards
Dinesh Shenoy M
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