22/07/08
KIND ATTN- CUSTOMER CARE EXECUTIVE
MY CHECK IN LUGGAGE GOT SEVERELY DAMAGED AT RANCHI AIRPORT ONLY BECAUSE OF YOUR STAFF .
MY FFP NO, WAS S2 9W300472830 . FLIGHT NO. WAS S2 6163 ON 29/04/08 FROM DELHI TO RANCHI. I HAVE LODGE THE COMPLAINT AT YOUR COMPLAINT BOOK & LATER ON WITH AIRPORT MANAGER OF RANCHI WHICH WAS DUELY RECEIVED BY AIRPORT MANAGER & HAVE THE THE RECEIVING COPY OF IT .ALSO THE AIRPORT MANAGER HAD WITNESSED THE DAMAGED & THEN ONLY HE ACCEPTED THE COMPLAINT .
TILL DATE I HAVE NO RESPONSE FROM YOUR SIDE . I FEEL THAT YOU ARE HARDLY CONCERN ABOUT THE CUSTOMER . IF I DON'T LISTEN FROM YOUR SIDE IN NEXT FEW DAYS I WILL GO TO CONSUMER COURT AGAINST YOU .
REGARDS,
VIVEK GUPTA
9818227706
[email protected]
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