Yesterday morning (12th Sep 2010) myself along with my family decided to travel by Borivali station (E) to Thane Majiwada by taking the 700 number normal non ac bus. I was travelling with my wife, her mother and my one year old daughter.
We were travelling with some luggage as we were coming back from Ahmedabad and were unable to get a rikshaw to Thane.
We took the morning 6.00 AM bus (bus number MH-01- LA- 6373) which had arrived from the Depot I guess. The bus was empty and there were hardly 10 -15 people trying to get in the bus. Since it was drizzling people were struggling to get in with their bags and umbrellas.
The bus conductor was unnecessarily shouting and yelling at people to get inside the bus quickly. It was creating an unnecessary panic among the commuters. My wife who was holding my one year old daughter was about to fall since the driver was slowly moving the bus.
I fail to understand that why is such a hurry with your employees to move the bus out of the bus stop when I am sure the driver can see that there are old ladies and small children trying to get inside bus.
Once I got inside the bus I asked the conductor to tell the driver to stop moving the bus as the commuters may fall from bus. After this he started abusing me in front of other commuters.
I am not sure what action you can initiate for this misbehavior but at least requesting you to please inform your staff to behave like humans and in a little more courteous way.
JOSEPH JOHNY (MOB- 9702313555)
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