BEST UNDERTAKING
Delays in service

Dear sir,

Due to Metro work at Marolnaka & it's near by area, the traffic problem is pathetic. In the morning, the bus no. 332, is there frequency is also ok but the problem is that the people ctake the bus without coming in que, the BEST Supervisor/Authority just stands there & watches the mess up in all this the female commuters face a problem while boarding the bus.

One humble request is to the BEST Supervisor/Authority to restrict the people to come in que, so that the female commuteras will feel comfortable.

Second thing is about bus no. 185 & 392 from Andheri (E), in this the bus never reaches on time, it's always late so we have to stand in the que for more than half an hour, which leads to delay in reaching the office.

this is not a individual compalin, this is a representative complain/suggestion from all the female commuters & also male travelling on Andheri (E) to Kurla side.

Hope you will understand our pain & will take the necessary steps.

thanks,

sangeeta