Despite of sending mails and logging complaints on 121 as well as with your Airtel Gallery, there is no response from your side. The service level given by you to me is more than a “THIRD CLASS”
I have done the analysis of the bills received from the billing cycle (11-Feb - 10-Mar) to (17-May - 16-June). I have found out that the detailing billing and the summary billing was having differences which amounted to Rs. 1, 681/- (Rupees One Thousand Six Hundred Eighty One Only). Secondly I have still not received the feedback for which I have logged a call 2 years back (i.e. in the year 2007 August). I had taken 2 more connections of Airtel in the name of my wife (Mrs. Shilpa Jayant Pandit), the plan applied and delivered to me was different, in that case I had refused to accept that. Still your company has deposited the cheques and was cleared from back amounting to Rs.1, 200/- (Rupees Twelve Hundred Only). Actual refund to be claimed from your is Rs. 1, 681/- Rs. 1, 200/- = Rs. 2, 881/- (Rupees Two Thousand Eight Hundred Eighty One Only). I have marked the mail copy to TRAI so that they can help me out in this matter.
0 comments