We were asked to change the set top box by company people as our old set top box was not working properly. We were told that we will get a new set top box but the company person installed a old one in place of our existing one telling the new set top box is not available with company. now the replaced one is also not working from the very next day it was installed. On registering complain again they just give us complain no. and a time to get the complaint resolved. But no company representative has arrived or taken any action to resolve our complain. Now our set top box has completely shut down and the company people are not taking any action against our complain.
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