To
The Manager
Birla Sun Life
Dear sir / ma'am
This is to bring to your kind notice that I have a policy with your firm, policy no 001327409. the same was opened on 13/01 but due to misrepresentation of facts by the executive I decided to withdraw the same by availing the 15 day free look period. the free look cancelation was submited and received in your office on 23/01. Since then there was no communication from your end and idid not get back my refund.
On enquiry it was found that my request of free look cancelation had been rejected and a letter in this effect had been sent on wrong address on 31/01.
Sir, it is a shock to know that a company of your stature is not handeling its operations in a professional way, i regret to say that LIC will provide a better and personised service as compared to you.
please look into the matter and get it resolved at the earliest else i will be forced to escalate the matter to your senior management and file a suite against you and the executive who had visited me. Please dont take it lightly.
Thanks & Regards
Sarvesh Kumar Singh
PH:09415382602
[email protected]
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