Dear Sir,
I had parched a life insurance police from birla sun life insurance in June.
My Client Id is: 7251603261, policy no is : 001763192.
I had submitted a check of amount Rs. 13000/-(face amount of policy)
My annual premium charge is Rs.12284/- So company had to refund my Balance Rs.716/-amount in the same month but Even after continuous foul-up for almost one year with his several representative at his toll free numbers 1-800-22-7000 and 1800 270 7000 and almost 66 mail communication at his company mail id [email protected]. I have still not get the same till date.
When ever I had call them on tool free they says “ u’r refund will be at u’r doorstop by next 5 working days” but that day have still not come.
I am providing some of my communication details below with complain ID.
Date: 10/10 Comp ID: 603148
Date:26/12 Comp ID 004758327 name of person sradha
Date 005826804 Comp ID 27/02 name of person nikita
Date 4/4 Comp ID 006577671 name of person hardic
Date 21/04 Comp ID 006857904 name of person nikita
Even today I have talk to nikita for the same and again she assured for noxt 5 working days.
If a company is not in position to resolve a complaint of as low as Rs. 716/-(extra amount paid to company for insurance) how can I believe that he can pay my assured money at the time of maturity of policy.
I have spent my lots of time to do the foul-up with this company and get a little bit of tension almost every month since july 08.
Please instruct the company to pay my outstanding money with interest of one year and whatever tension I have taken for this period.
Regards,
Randhir Chaudhary
Plot no 988, F-2, Ganpati enclave
Ranisati Nagar
Jaipur, Rajasthan
Ph:09929232321.
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