Inconsumercomplaints.com » Miscellaneous » Review / complaint: Canara Bank - ATM Didn t dispense money | News #162682

Canara Bank
ATM Didn't dispense money

Hi

My account is with ICICI Bank and since this Canara Bank ATM is near my house in Sanpada, Mumbai (Maharastra). The first transaction of 1000/- failed saying... ATM can't dispense money. I continued with second transaction thinking in today's robotic age ATM's cant make a mistake. But didn't realize their business logic are offcourse written by underpaid, college intern or training programmers (I know this because I worked with them as a customer when I was working with Red Hat - The Linix company) of same amount which was a success.. Their ATM's have buggy Java code and at times all most 1000 ATM's used to go offline because they didnt catch exception in their JAVA program which feed balance to their ATM's. Can you believe till this date they feed data on ATM switch and can't do online banking or update of accounts like ICICI or other banks).

I checked my ICICI online account and was shocked to see that my account is debited TWICE with 1000/- each transaction. I have raised the complaint with ICICI bank and they promised to get back response from CANARA Bank in 8 days else they will approach VISA and will try resolving this issue in case CANARA refuse to pay money.


Company: Canara Bank

Country: India

Category: Miscellaneous

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