Cell one
Excess bill

I have BSNL (Cellone) mobile no (9428741855).

On 03/07/08 i used GPRS sevice for only 2-3 minutes but when i see my balance on 04/07/08 my balance was reduced by Rs 200/-

i can not understand how they deduct my this much money?

when i contact customers care they told me that they can not help me and told me to go in consumer forum.

please help me