Non delivery of assured gift
Dear Sir,
I want to bring to the Consumer Forum's notice that I had purchased a Compaq laptop cq60104tu computer from COMPUTER ZONE SHOP-2DURGA VIHAR ‘S.P.VARMA ROAD PATNA (INVOICE NO CZ2373|09 ON 14 JAN
As per the offer of the Company I was supposed to get a DIGITAL CAMARA free with the machine.
Upon making the payment to COMPUTER ZONE for the said machine, as required by Compaq, I registered my purchase with their Redemption Cell, through internet, the same evening from COMPUTER ZONEoffice, and was given a Redemption Code: AXUAE2F501
Further, as per the Company's requirements, I despatched all the required documents, as well as a Demand Draft worth Rs. 1250. drawn upon UBI, through DTDC courier on 18.01.2009
However, to my shock and surprise, the Company has not cared to arrange for the delivey of the DIGITAL CAMARA to me.
In the mean time please note that I have sent innumerable emails, but has received nothing but false promises. I feel cheated and let down that a company like Compaq can treat its customers in such a way
I would request the Consumer Forum to kindly take up my case and take necessary action against the company, that chooses to harass its customers in this way.
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AKASH RANJAN
SO RAJEEVRANJAN
ADD-ARAR MORE N.H28 WARD NO 27 NEAR POLLUTION CENNTOR
GOPALGANJ -841428
MOBILE NO-9470451161
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