Compaq CQ40-145
Why is the free gift pending i.e philips speakers

I have puchased a HP laptpop COMPAQ CQ40-145.It had a free gift of philips home theatre 5.1.The e-mail i got from company says That they need barcode sticker that was on the cover of the laptop. I suggest that you take the code from the place of purchase and send gift early as possible.thank you.