Sub: - Compensation Claim for harassment, mental torture, and violation of HUMAN RIGHTS by the Railway staff for not performing their duties properly.
Ref: - Logged complaint No: - 044507 Dtd: - 25-04-08
Respected sir,
I am a senior citizen. I want to inform you about the horrible and shameful incident that happen to me in the middle of my journey while traveling from Bhopal to Durg by Train No.:- 8238 (Chhattisgarh Exp.) Dtd :- 24-04-08, Coach No :- S11, Berth No:- 23 & 24, PNR No :- 261-0280283.
While traveling I need to use the toilet, but found no water in the bogie. I complaint about this to T.C and he told me that water is going to be filled in Itarsi. Their also we got nothing but disappointment and after spending a sleepless night, I wake up at 5:30 AM and used the toilet without bothering about the water because I have already complaint about it to the T.C in the earlier station so I thought that water has already been filled But to my surprised their was no water in the toilet. It was very Awkward Position for me. I had gone to the next toilet in the same half-naked position, but their also found the same situation & No Water. I tried all the toilets from Bogie No: - S11 to S5 but unable to found water in a bogie then I cleaned myself with my handkerchief and returned to my bogie.
In the bogie I saw my wife was also standing outside the toilet in the same condition. It was very awkward position for both of us. She told me to arrange the water. After some time train reached to Gondia their I purchased a bottle of water and then we both of us clean ourselves. This is the very shameful and inhuman movement for us. Myself personally and my wife got hurt mentally by the inhuman behavior of Railway Staff. I think a large No. of Passenger would have suffered by the irresponsibility shown by the working Railway staff. As their was crises of water in whole train. At Amgaon Station I asked to TC staff about the water at Amgaon railway station. TC told that there is no water in any compartment of the than I logged the complaint at Amgaon railway station. The complaint no. is 044507 Dtd: - 25-04-08.
It was the complete negligence of the railway staff which hurt me and my wife and to the large number of the fellow passengers. So it is my right to take the compensation of Rs. 1 Lacks to me and Rs. 1 lacks to my wife.
I further request you to kindly take necessary disciplinary action against the falter staff and informed me about the action taken by you.
Suggestion
Please publish the fundamental Rights of the passengers in print and electronic media as well as in railway stations and also in bogies for public awareness it will help the railway to make his staff to work sincerely in their duties.
I am waiting for your reply on my email or in my home Address as mention here below.
K.L Aharwal
House No.:- A/130,
Kendriya Karamchari Nagar,
Durg (Chhattisgarh)
PIN:- 491001
E-mail:[email protected]
Yours Truly
K.L. Aharwal
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