COMPLAINT: KAMAT HOTELS
COMPLAINT: KAMAT HOTELS

COMPLAINT: KAMAT HOTELS

To

Kamat Hotels (India) Ltd

70-C, Nehru Road, Vile Parle (East)

Mumbai -400 099.

Tel : 26164000 Fax 26164201

Dear Sir/Madam,

I under sign, Mr Rajesh Patrike, B.E. Electronics – Prop. Of “SYS Com” (MSI Unit in Web Enable Services) ; register hotel booking with following details.

…………………………

Date of Booking: 06.11.2008

Booking done through: Ezeego1.com (1800220177)

Booking Invoice No: I-287839

Booking Date : 17.11.2008 to 20.11.2008 (Means 17.11.2008 00:00 Hrs to 20.11.2008 24:00 Hrs)

• Refer invoice copy and email received from Ezeego1.com as attachment

…………………………

As per our booking shedule (with date and time), i reached Hotel Kamat – Siddarth, Nashik on 17.11.2008 03:45 AM and leave on 20.11.2008 18:00 PM

Manager from Hotel Kamat – Siddarth, Nashik has charged for 1 day extra stay charge Rs 1650.00 saying “check out time 10 AM” as hotel rule. As I have not done booking at receiption of Hotel Kamat – Siddarth, Nashik, so I am not applicable to pay for 1 day extra charge.

As manager misbehave us, so I have paid Rs 1650.00 through my ICICI bank debit card. Refer attachment copy of paid amount against invoice.

• Note :

o Invoice given for 1 days extra stay does not have Tax Invoice.

o Cash Memo given for 1 day Non-Ac conference on Letter head ; Refused to give Tax Invoice.

Now consider this complaint on highest priority and update us. Else I will fire legal consumer forum court case against Hotel Kamat – Siddarth, Nashik.

Thanking you.

Regards

Mr Rajesh Patrike

Mangal Niwas, R-3/842, Savewadi

Latur (MS) 413531

Tele 02382-252456/ 9860768536

*Copy of same to –

1. Our Legal Advisior: Advt. Shri Jeevan Karde Tele. 9423347197

2. Manager, Hotel Kamat – Siddarth, Nashik – Pune Road, Nashik 422 011 Tele. 0253-2418516, 2413376

3. ezeego1 travel & tours ltd. Shop no. 1, Kiran Kunj, 24th Road, Khar West, Mumbai - 400052, Fax : 91 22 2605 3145 Tele. 022 28529309/91

4. Indian Consumer Complaint Forum - http://inconsumercomplaints.com/

5. National Consumer Disputes Redressal Commission http://www.ncdrc.nic.in/ 5th Floor, ‘A’ Wing, & 7th Floor, ‘B’ Wing, Janpath Bhavan, Janpath, New Delhi 110 001, Fax No: 23712456, PBX No : 23712459, 23712109

6. CONSUMER GUIDANCE SOC IETY OF INDIA, Block 'J' Mahapalika Marg, Mumbai-400 001 Tel : 2262 1612 Fax : 2265 9715 E-mail: [email protected]