Consumer
TDR refund under process even after 4 months since TDR is filied

It is been almost 4 months since I filed TDR request for PNR 6228151210 and PNR 6425834607, but yet to get the refund.

As the train had changed it’s route on the journey day due to strike in Jharkhand (protest against naxal activities), we had to cancel the journey.

I called the Customer Care for many times, sent follow up mails to [email protected], but there’s no response.

Here are the TDR details:

#1:

PNR Number 6228151210

Date Of Journey 31/5

TDR Status: CCM Registered

Reference No: ekt200906100547103

TDR Zone: ECO

TDR Filing Date : 01-Jun

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

#2:

PNR Number 6425834607

Date Of Journey 31/5

TDR Status: CCM Registered

Reference No: ekt200906100547090

TDR Zone: ECO

TDR Filing Date : 01-Jun

Refund Status: Refund under Process

Refund Date: Not Available

Refund Amount: Rs.0.00

I appreciate if you do the needful.

Thanks in advance.